BURSTNET™
NETWORK OPERATIONS CENTER
The 11,000 square foot BurstNET™ Data Center facility
contains everything needed to ensure your mission-critical Internet
operation is functioning at the highest perfomance levels. A
full list of features/services in usage in the Network Operations
Center is found below.
NETWORK
OPERATIONS CENTER FEATURES
Environment
Precision-controlled raised floor air conditioning systems protect
and cool mission-critical servers and equipment in the Network
Operations Center. The facility is controlled by dual 30-Ton
APC™/Airflow™ triple-compresser redundant systems.
These systems provide a virtually dust-free and particle-free
computing environment, with temperature, humidity, and air-quality
regulation.
Security
Restricted access to the Network Operations Center is monitored
by qualified personnel 24 hours a day, every day. Visitors and
clientele are only allowed on-site if escorted by Network Operations
Center staff. The entire Network Operations Center is monitored,
ensuring prompt response and thorough coverage to fire or security
alarms. We supply all our Network Operations Center customers
with advanced firewall, encryption, intrusion detection and
other security measures. BurstNET™ maintains a full digital
video surveillance system of the Network Operations Center,
with full on-site and off-site recording.
Failsafe
Power Supply
Our Network Operations Center currently has 800amps 480V (3200amps
110V) 3-Phase power currently available from PP&L™
(Pennsylvania Power & Electric). The facility is currently
backed up and protected by a 160KVA Powerware™ 9135 facility-wide
UPS (Uninterruptible Power Supply) system. In a very rare case
of utility outage, our Cummins™ 250KW deisel generator
starts automatically, taking over for the UPS systems and supplying
all necessary power for the facility. The generator interfaces
to the power grid thru a Cutler-Hammer™ automatic transfer
panel. The generator is powered by a 500 gallon fuel tank, capable
of running without refueling for approximately 80 hours. An
APC Silcom™ (http://www.apc.com) 500KVA Enterprise UPS,
and further generator capacity, is scheduled for install in
early 2004.
24x7x365
Monitoring
The Network Operations Center uses industry-standard SNMP (Simple
Network Management Protocol) and provides round-the-clock monitoring
of all hardware, including routers, switches, UPS systems, and
servers. The Network Operations Center also monitors power,
environmental factors (such as temperature and humidity), generator
status, and network connectivity. All critical services/ports
can be monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET,
and POP3. We provide network monitoring of the Local Area Network,
Internet connectivity (all routers, switches, and wiring), and
the Internet backbone via MRTG. Our close and constant communication
with our upstream backbone providers ensures that our customers
have constant access to high-performance Internet connections.
Failure on any monitoring service results in audible alarms,
LAN messages, and alerting our staff paging system. BurstNET™ offers remote cold boot hardware for dedicated server and co-location
clients, with private, password protected, web based access.
Hardware
The Network Operations Center utilizes ONLY top name brand hardware.
The network is centered on a Cisco™ GSR12000 Border Routers,
and Cisco 7206VXR Core Routers, connecting via Gigabit Ethernet
to the Hewlett Packard™ Procurve™ 4108GL & Cisco™
Catalyst™ primary switches. Hewlett Packard™ Procurve™
managed switches comprise the power and stability of the network,
operating at 100mbps switched ethernet speeds. Hardware utilized
in the facility is comprised of name brands, including the following:
Intel™, Asus™, Abit™, AMD™, 3Com™,
Hewlett Packard™, Adaptec™, Cisco™, Tekram™,
Kingston™, Micron™, Crucial™, IBM™,
Maxtor™, Western-Digital™, Seagate™, Quantum™,
Fujitsu™, Realtec™, Belkin™, & Lucent™.
APC™, Tripp-Lite™, Compaq™, & Liebert™
UPS Systems provide the power backups, along with a Cummins™
generator system. Facility monitoring is provided by a Panasonic™
WD-500 Digital Video System over Sony™ & Panasonic™ CCTV cameras.
Software
The Network Operations Center utilizes the Red Hat™ Linux
operating system on the majority of servers present. Red Hat™
Linux is a highly configurable system, and well known for speed
and stability. Red Hat™ Linux servers have been documented
to remain operating for up to one year at a time without even
requiring a reboot. The Apache™ Web Server nicely compliments
the Red Hat™ Linux Operating System. The majority of remaining
servers operate on the Microsoft™ Windows™ NT/2000/2003
operating systems, with Internet Information Server™ Web
Server. Microsoft™ Windows™ NT/2000/2003 provides
a system that simplifies database, application, and visual effect
programming. BurstNET™ also supports FreeBSD™, Mandrake™,
Slackware™, Turbo Linux™, & Debian Linux™.
Connectivity
The network is connected via Gigabit fiber connections to Verizon™
(Formerly Bell Atlantic PA), PPL Telcom™, (a sub-division
of Pennsylvania Power & Electric™ - PPL™) and
Commonwealth Telephone™ (CTSI™), NorthEast PA's
2nd largest Telco. The network currently connects BurstNET POPs
(Points of Presence) in Scranton/Wilkes-Barre, Philadelphia,
& New York City, with others to be completed shortly. BurstNET™
transit is provided via Gigabit Ethernet (1000mbps) from Verio™
(http://www.verio.com), Global Crossing™ (http://www.glbx.com),
Cogent™ (http://www.cogentco.com), and XO™ Communications
(http://www.xo.com). For redundancy, BurstNET™ is currently
running BGP4 (border gateway routing protocol) to maintain the
speed and uptime. If one backbone line goes down, it will balance
the load to the other(s). If one line gets congested, it will
load balance the traffic. BurstNET™ is currently negotiating
with major backbone providers to open POPs in the BurstNET™
Scranton PA facility. BurstNET™ is currently the only
major data center/co-lo facility within 60-75 miles of the Tier-3
Scranton/Wilkes-Barre PA USA Metro Area.
